De-Identify Health Information with HIPAA-Compliant Redaction Solutions

Healthcare providers, payers, and researchers must balance the need for data sharing, compliance, and patient confidentiality across documents, images, videos, and audio. Traditional redaction—relying on manual review of lab data, patient records, radiology images, operating room videos, telehealth, consultation recordings, and consent forms—is slow, error prone, and not scalable. The redactX platform automates redaction workflows, transforming hours to days of work to minutes while preserving and improving quality and auditability.

Built with AI technologies including natural language processing, computer vision, and speech recognition, redactX automatically identifies sensitive health information (PHI/PII, diagnoses, personal identifiers, protected conditions, biometric data, etc.) and creates a redacted copy that can be shared for a variety of purposes.

The redactX software addresses use cases that are very important in Healthcare. For example, staff training and certification are critical activities for medical personnel. In recent years, video has grown to become an important element of this work. Using videos to support training provides significant benefits to hospitals and doctors and translates directly to increased staff productivity, better quality of service, better patient care, and lower overall costs. More recently, certification boards are also experimenting with video as a part of the certification process. Protecting the privacy of the staff and patients in a video is paramount. It is also a big cost item, but one that the redactX software addresses directly. Yet another example of the growing use of video are cameras in the operating room. They can provide a multitude of data that can be used to demonstrate compliance to procedures and regulations as well as identify inefficiencies that can be addressed to reduce costs. Recordings can also be very valuable in protecting against legal proceedings and lowering insurance costs. De-identification removes obstacles to broader use of video recordings in the healthcare industry. redactX sets new standard for high performance, automation, quality improvement, traceability, and cost reduction.

Use cases where automation provides high value include:

• Patient record disclosures & subject access requests: Automatically redact third-party references, sensitive personal data, and clinician notes when fulfilling requests for medical records, while preserving as much useful data as possible.

• Clinical trial data anonymization: Prepare datasets or multimedia trial records for regulatory review or academic publication by removing and masking identifying information without corrupting research signals.

• Telemedicine and recording redaction: Redact visual and audio PII (faces, voices, text, and other identifying information) from virtual visits or recorded consultations to enable sharing for training, audits, or quality review.

• Medical imaging, radiology, pathology: Detect and remove embedded patient identifiers (e.g. DICOM metadata, image watermarks, screen overlays, data burned on the image) before images are shared with researchers or external parties.

• Billing, claims & administrative records: Redact sensitive demographics or linking identifiers when sharing data with payers, regulators, or business associates.

Beyond time savings, the automation in RedactX delivers tangible value by:

• Lowering operating costs: Shift clinical, legal and records staff away from rote work to higher value tasks, reducing overhead in medical records departments.

• Reducing risk of human error: Even a single missed PHI fragment can produce a significant non-compliance incident; the automation driven consistency of the redactX software mitigates that risk.

• Enabling scale without staff buildout: As usage expands and as the volume of files to be processed increases, redactX handles that growth without a proportional increases in labor effort because the software is doing most of the work.

• Simplify workflows and improve auditability and compliance: Detailed logs, version tracking, and many other features in the redactX software help satisfy HIPAA, HITECH, and institutional audit requirements.